Terms of Use-Jigsawo

Welcome to Jigsawo (www.jigsawo.com, “Website”), an online platform offering women’s fashion products including dresses, tops, occasionwear, workwear, skirts, shoes, boots, and accessories. These Terms of Use (“Terms”) govern your access to and use of the Website, as well as any content, features, or services made available through the Website (collectively, “Services”). By accessing or using the Website or Services, you (“User,” “you”) agree to be bound by these Terms, our Privacy Policy, and our Terms of Purchase (if you make a purchase). If you do not agree to these Terms, please do not use the Website or Services.

1. Eligibility to Use the Website

To use the Website and Services, you must:

Be at least 13 years of age (or the age of majority in your jurisdiction, whichever is higher);
Have the legal capacity to enter into a binding contract (if you are accessing the Website on behalf of a business or organization, you must have the authority to bind that entity to these Terms);
Provide accurate, complete, and up-to-date information when creating an account or using the Services;
Comply with all applicable laws, regulations, and these Terms.

We reserve the right to restrict or deny access to the Website to any User who fails to meet these eligibility requirements or violates these Terms.

2. Account Creation and Management

2.1 Account Registration

To access certain features of the Website (e.g., placing orders, saving favorite products, viewing order history), you may need to create a Jigsawo account. When creating an account, you agree to:

Choose a secure password and keep it confidential (you are responsible for all activities conducted under your account);
Update your account information promptly if it changes (e.g., email address, shipping address);
Notify us immediately at [email protected] if you suspect unauthorized access to your account.

2.2 Account Responsibility

You are solely responsible for all actions taken through your account, including any purchases, communications, or content posted. We are not liable for any loss or damage resulting from your failure to protect your account credentials or monitor your account activity. We may, at our discretion, suspend or terminate your account if we suspect unauthorized use, fraud, or a violation of these Terms.

3. Permitted Uses of the Website

You may use the Website and Services only for lawful purposes and in a manner that complies with these Terms. Permitted uses include:

Browsing the Website to view product information, size guides, and policy details;
Creating an account to save preferences and track orders;
Placing orders for products in accordance with our Terms of Purchase;
Subscribing to our newsletter (if you opt in) to receive updates on new products, promotions, or events;
Contacting customer support for assistance with orders or account-related issues.

4. Prohibited Uses of the Website

You agree not to use the Website or Services for any of the following prohibited activities:

Accessing, modifying, or attempting to bypass any security features, code, or systems of the Website (e.g., hacking, data scraping, using automated bots or scripts to collect data);
Uploading, posting, or transmitting any content that is illegal, harmful, offensive, defamatory, discriminatory, or infringing (e.g., malware, hate speech, copyrighted material without permission);
Impersonating another person or entity, or falsifying your identity, affiliation, or account information;
Interfering with the operation of the Website (e.g., overloading servers, disrupting navigation, blocking access to features);
Using the Website to engage in fraud, scams, or illegal transactions (e.g., using stolen payment methods, placing fake orders);
Reselling or distributing Website content (e.g., product images, descriptions, size guides) without our prior written permission;
Violating any applicable laws, regulations, or third-party rights (e.g., privacy laws, intellectual property laws).

We may take immediate action to stop prohibited uses, including blocking your IP address, suspending your account, or pursuing legal remedies if necessary.

5. Intellectual Property Rights

All content on the Website—including product images, descriptions, logos, brand names, graphics, text, software, and design elements (collectively, “Intellectual Property”)—is owned by Jigsawo or our licensors. These Intellectual Property rights are protected by copyright, trademark, and other applicable laws worldwide.

You may not:

Reproduce, copy, distribute, modify, or create derivative works of any Intellectual Property without our explicit written consent;
Use our trademarks (e.g., “Jigsawo”) or logos in any way that could cause confusion or imply affiliation with your own business or activities;
Remove or alter any copyright, trademark, or proprietary notices on the Website or its content.

If you wish to use any of our Intellectual Property for non-personal, commercial, or promotional purposes, please contact us at [email protected] to request permission.

6. Website Content and Availability

6.1 Content Accuracy

We strive to ensure that all content on the Website (e.g., product details, pricing, availability, size guides) is accurate and up-to-date. However, we do not guarantee the completeness, correctness, or timeliness of this content. Product colors may vary slightly from on-screen displays due to device settings, and product availability may change without notice. We reserve the right to correct errors or update content at any time, without prior notice.

6.2 Website Availability

We aim to make the Website accessible 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to maintenance, updates, technical issues, or external factors (e.g., internet service disruptions). We are not liable for any loss or inconvenience caused by temporary unavailability of the Website or Services.

7. Third-Party Links and Services

The Website may contain links to third-party websites, services, or platforms (e.g., social media, payment processors, shipping carriers). These links are provided for your convenience only, and we do not control or endorse the content, policies, or practices of third-party sites.

You access third-party links at your own risk, and we are not liable for any loss, damage, or harm resulting from your use of third-party services. We encourage you to review the terms of use and privacy policies of any third-party sites before using them.

8. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND—EXPRESS OR IMPLIED. JIGSAWO DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF WEBSITE CONTENT.

THIS DISCLAIMER APPLIES TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THIS SECTION MAY NOT APPLY TO YOU.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JIGSAWO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES, INCLUDING BUT NOT LIMITED TO:

LOSS OF PROFITS, REVENUE, OR DATA;
INCONVENIENCE, DELAYS, OR DISRUPTIONS TO ACCESS;
DAMAGES RESULTING FROM ERRORS OR INACCURACIES IN WEBSITE CONTENT;
DAMAGES CAUSED BY THIRD-PARTY LINKS, SERVICES, OR UNAUTHORIZED ACCESS TO YOUR ACCOUNT.

OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE WEBSITE SHALL NOT EXCEED $100 USD, OR THE AMOUNT YOU PAID FOR PRODUCTS (IF YOU MADE A PURCHASE), WHICHEVER IS HIGHER.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES, SO THIS SECTION MAY NOT APPLY TO YOU.

10. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes in our business practices, legal requirements, or the Website’s features. When we make changes, we will revise the “Last Updated” date at the top of these Terms and post the updated version on the Website.

The updated Terms will take effect immediately upon posting for all new and existing Users. By continuing to use the Website or Services after the updated Terms are posted, you agree to be bound by the revised terms. We encourage you to review these Terms periodically to stay informed of any changes.

11. Termination

We may terminate or suspend your access to the Website or Services at any time, without prior notice, if:

You violate these Terms, our Privacy Policy, or our Terms of Purchase;
We suspect fraudulent, illegal, or unauthorized activity associated with your account;
You fail to meet the eligibility requirements outlined in Section 1.

Upon termination, your right to use the Website and Services will immediately cease. Sections 5 (Intellectual Property), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), and 12 (Governing Law) will survive termination.

12. Governing Law and Dispute Resolution

Any dispute, claim, or controversy arising from or related to these Terms or your use of the Website shall first be resolved through good-faith negotiation by contacting our customer support team at [email protected].

SOME JURISDICTIONS DO NOT ALLOW FOR THE EXCLUSION OF LITIGATION IN COURTS, SO THIS SECTION MAY NOT APPLY TO YOU.

13. Contact Us

If you have questions, concerns, or requests regarding these Terms of Use or your use of the Website, please contact our customer support team at:

Email: [email protected]

Website: www.jigsawo.com